Understanding GROUPS on WISHNET
Group Status Codes
Status Codes indicate the current booking status for a group. The block status determines if the reservation is just an inquiry or rooms are blocked against it or the rooming list is prepared.
NO BLOCK: The No Block is a starting status for beginning the group contract process. It is like an inquiry about possible availability. No rooms are deducted from inventory in this status. You may move forward with tentative or confirmed status from here, or cancel the inquiry.
TENTATIVE: This status is for a group booking pending for confirmation/ deposit.
Allocated rooms can or cannot be deducted from inventory this differs from hotel to hotel based on the configuration at time of installation. You cannot create reservations for the group members (rooming list) while it remains in a tentative status.
At this state you may cancel the group or move forward to make it Confirmed.
CONFIRMED: This status is for a group with confirmation/deposit. Allocated group rooms are deducted from hotel’s general inventory in this status. You are also able to pick-up rooms and create bookings for blocks in the Confirmed status. You can make a confirmed reservation tentative only if rooming list is not created.
CANCELLED: When a block is cancelled, any room inventory set aside for the group releases and returns to the hotel general inventory. Groups with rooming list will not be cancelled until Group Member’s reservations are cancelled.
NO SHOW: If the group doesn’t turn up on the date of arrival at the Night Audit the reservation is cancelled and status changes to No Show.
IN-HOUSE: After the Group Master Checks in the status changes to In-house. Group Members Can CheckIn only after Group Master is In-house.
CHECKEDOUT: When the Group Master Checks out the status changes to Check-out. Group Members check-out first and then Group Master can be checked out.
Create New Group Master
Click on Front Desk followed by Group Details (New). (This will load the Group Details Screen)
To create a Group Master, enter Group details

To save the details, click on Create Reservation
In case details entered are invalid system will display an appropriate error
Message and cursor will take you to the erroneous field. Correct the data entered by you and click ‘Create’ button again. Once the Reservation is created the reservation status will be NO BLOCK.
Reservation Screen Field Descriptions
Group Details
This is the section where all relevant details of the group master are entered to create a reservation.

Group Name: Each group is given a unique name to differentiate between groups from same Travel Agent/ Operator/ Corporate. Usually this is provided by the Travel Agent/ Operator.
Series: Series code is generated for group having multiple visits to track the visits.
Group Through - None/ Corporate/ Travel Agent/ Operator: Option to select company or Travel Agent/Operator group is booked through.
Arrival Date: Indicates the arrival date of the group. Either type the date in this field or use the calendar given in the dropdown, to select the date.
Nights: The number of nights for the group reservation.
Arrival By: Mode of transport for arrival of the group. If varies for group members, this can be specified in group member’s reservations.
Arrival At: Expected time of arrival.
View Flight Details: User can feed the list of flights landing and taking off from the city in the system. And while adding the group’s arrival details “View Flight Details” can be clicked on and by double clicking on the particular flight details the information will get added to the group reservation.

Departure Date: The departure date auto-populates based on the arrival date and number of nights. It canalso be entered manually or selected from the dropdown calendar.
Departure By: Mode of transport for departure of the group. If varies for group members, this can be specified in group member’s reservations.
Departure At: Expected time of departure.
Release Block on: Date beyond which the reservation is invalid if it is not guaranteed by making advance payment or by providing any other sort of guarantee. Reservation release date is always prior to the date of arrival. Only reservations without rooming list or guarantee get released on Release date.
Rate/ Currency: The code that defines the rate that will be charged to the group members. To select or change a rate, click on the drop-down arrow next to this field. In currency field, select the currency in which room rate has to be charged to the guest
Address/ Traces: This option is used to record address of the group master and Traces for the group.

Allotment Details:If more than one intermediary is relevant to the current reservation (for example, both a Tour Operator and a Travel Agent), multiple can be selected by clicking on the “Allotment Details”. Select the relevant intermediaries. The Contract rate selection has an internal priority. The order of priority is first Corporate, then
Travel Agent and last Tour Operator. In other words, if both an Agent and an Operator are marked for a reservation, the system will pick and apply the Travel Agent’s contracted rate to the reservation. Of course, the user may modify this by selecting an alternate Rate Code.
You must explicitly specify the allotment block, if any, from which to take availability (the system will automatically look for availability in the general pool if the selected allotment block is already used). The terms and cancellation policy for this reservation is assumed to be that of the intermediary with the highest priority (first Corporate, then Agent and finally Operator). However, at the time of making a refund (in the event of cancellation), the system defaulted refund amount can be manually changed to the correct one.

Other Rates
This option allows you to define separate rates for group members arriving before the group arrival date and for the group members departing after the group departure date.

Meal Plan
If Room Rate is not inclusive of meal plan, at the time of posting room charges system will add the plan component over and above the Room Rate and post the same to F&B Revenue.
