---
title: SOLUTION TO PRINTING REPORTS ERROR
description: if you are facing the issue of Wish.Net getting stuck while fetching the reports, find the steps below to resolve this issue
---

[Skip to content](https://kb.prologicfirst.online/articles/solution-to-printing-error#main-content)

![logo.png\]](https://kb.prologicfirst.online/hs-fs/hubfs/Imported%20sitepage%20images/logo.png?height=40&name=logo.png)

- [Sign out](https://support.prologicfirst.online/_hcms/mem/login?redirect_url=https%3A%2F%2Fsupport.prologicfirst.online%2Fcustomer-portal)
- [About us](https://www.prologicfirst.com/aboutus.html)

Open main navigation

Close main navigation

- [Sign out](https://support.prologicfirst.online/_hcms/mem/login?redirect_url=https%3A%2F%2Fsupport.prologicfirst.online%2Fcustomer-portal)
- [About us](https://www.prologicfirst.com/aboutus.html)
- [Go to www.prologicfirst.com](https://www.prologicfirst.com/)

[Go to www.prologicfirst.com](https://www.prologicfirst.com/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Prologic First Knowledge base](https://kb.prologicfirst.online/articles?hsLang=en)
2. [WISH PMS](https://kb.prologicfirst.online/articles/wish-pms?hsLang=en)
3. [Front Office PMS](https://kb.prologicfirst.online/articles/wish-pms?hsLang=en#front-office-pms)

# SOLUTION TO PRINTING REPORTS ERROR

## if you are facing the issue of Wish.Net getting stuck while fetching the reports, find the steps below to resolve this issue

1\)

Search for Device Manager as shown below

![](https://kb.prologicfirst.online/hs-fs/hubfs/image-png-Mar-25-2025-06-33-35-5080-AM.png?width=1167&height=1007&name=image-png-Mar-25-2025-06-33-35-5080-AM.png)

2\)

Expand on the display adapters ;

![](https://kb.prologicfirst.online/hs-fs/hubfs/image-png-Mar-25-2025-06-35-05-3838-AM.png?width=1161&height=690&name=image-png-Mar-25-2025-06-35-05-3838-AM.png)

3\)

Please disable your display adapter as shown below:

![](https://kb.prologicfirst.online/hs-fs/hubfs/image-png-Mar-25-2025-06-36-01-5764-AM.png?width=1171&height=858&name=image-png-Mar-25-2025-06-36-01-5764-AM.png)

4\) Close your Wishnet entirely, start again, and try to fetch the reports.

 

If the issue persists please give us a call.

 

- [Touché POS](https://kb.prologicfirst.online/articles/touch%C3%A9-pos?hsLang=en#main-content)

    - [POS Operations Training](https://kb.prologicfirst.online/articles/touch%C3%A9-pos?hsLang=en#pos-operations-training)
    - [Reporting](https://kb.prologicfirst.online/articles/touch%C3%A9-pos?hsLang=en#reporting)
    - [Configurations - Items/Menu/Discounts Management](https://kb.prologicfirst.online/articles/touch%C3%A9-pos?hsLang=en#configurations-items-menu-discounts-management)
    - [Configurations - Revenue and Departments](https://kb.prologicfirst.online/articles/touch%C3%A9-pos?hsLang=en#configurations-revenue-and-departments)
    - [Configurations - POS, Printers and Users Setup](https://kb.prologicfirst.online/articles/touch%C3%A9-pos?hsLang=en#configurations-pos-printers-and-users-setup)
    - [Integrations](https://kb.prologicfirst.online/articles/touch%C3%A9-pos?hsLang=en#integrations)
- [WISH PMS](https://kb.prologicfirst.online/articles/wish-pms?hsLang=en#main-content)

    - [MyCloud](https://kb.prologicfirst.online/articles/wish-pms?hsLang=en#mycloud)
    - [Reservations](https://kb.prologicfirst.online/articles/wish-pms?hsLang=en#reservations)
    - [System Admin Module](https://kb.prologicfirst.online/articles/wish-pms?hsLang=en#system-admin-module)
    - [Front Office PMS](https://kb.prologicfirst.online/articles/wish-pms?hsLang=en#front-office-pms)
- [Web Prol'IFIC](https://kb.prologicfirst.online/articles/web-prolific?hsLang=en#main-content)

    - [Accounts Payable](https://kb.prologicfirst.online/articles/web-prolific?hsLang=en#accounts-payable)
    - [Inventory](https://kb.prologicfirst.online/articles/web-prolific?hsLang=en#inventory)
    - [System Admin](https://kb.prologicfirst.online/articles/web-prolific?hsLang=en#system-admin)
    - [General Cashier](https://kb.prologicfirst.online/articles/web-prolific?hsLang=en#general-cashier)
    - [FNB Cost Control](https://kb.prologicfirst.online/articles/web-prolific?hsLang=en#fnb-cost-control)
- [@Your WISH](https://kb.prologicfirst.online/articles/your-wish?hsLang=en#main-content)

    - [@Your WISH](https://kb.prologicfirst.online/articles/your-wish?hsLang=en#your-wish)
- [SmartTEL](https://kb.prologicfirst.online/articles/smarttel?hsLang=en)
- [Web PayTRAX](https://kb.prologicfirst.online/articles/web-paytrax?hsLang=en#main-content)

    - [FAQ's](https://kb.prologicfirst.online/articles/web-paytrax?hsLang=en#faqs)
    - [Personnel](https://kb.prologicfirst.online/articles/web-paytrax?hsLang=en#personnel)
    - [Payroll](https://kb.prologicfirst.online/articles/web-paytrax?hsLang=en#payroll)
    - [Self Service](https://kb.prologicfirst.online/articles/web-paytrax?hsLang=en#self-service)
    - [Attendance (2)](https://kb.prologicfirst.online/articles/web-paytrax?hsLang=en#attendance-2)
- [Touche ENC](https://kb.prologicfirst.online/articles/touche-enc?hsLang=en#main-content)

    - [Touche ENC](https://kb.prologicfirst.online/articles/touche-enc?hsLang=en#touche-enc)

# Prologic First Software

www.prologicfirst.com Help Center

Copyright © 2025, Prologic First Software